At Higher Being, we want you to shop with confidence. If you are not fully satisfied with your purchase, you can request a return or exchange under the following conditions:

Eligibility for Returns

• Returns are accepted within 14 days of delivery.

• Products must be unused, unopened, and in their original packaging.

• Proof of purchase (order number or receipt) must be provided.

Non-Returnable Items

• Personal care and hygiene products.

• Items marked as “Final Sale.”

• Gift cards or downloadable products.

Refunds

• Once we receive and inspect the returned item, we will notify you.

• Approved refunds will be processed within 7–10 business days to your original payment method.

• Shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective or damaged upon delivery.

• Contact us with photos of the damaged item to arrange an exchange.

Return Shipping

• Customers are responsible for return shipping costs unless the product received was incorrect or defective.

How to Initiate a Return

Please email our support team with your order number and reason for return. We will guide you through the process.